Shipping & Returns
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3. Shipping and Delivery
• We ship via to USPS, FED-EX, UPS, and DHL. Times are estimates—we are not responsible for delays from carriers.
• Risk of loss shifts to you once shipped. Track your order for peace of mind.
• International orders? You handle customs, duties, and taxes. We are not liable for delays.
4. Returns, Refunds, and Exchanges
• Ice Tray Bling is highly personalized and style-driven, so returns are limited to unworn, unused items in their original packaging within 7 to 14 days after delivery.
• Custom pieces? Generally no returns, but if it’s faulty (like manufacturing defects), we’ll fix or replace it.
• Refunds go back to your original payment method, minus shipping. For exchanges? Customer will handle the return shipping, and we’ll over the cost for the new shipping.
• No refunds on items that are on sale.
5. Warranties and Limitations
• We warrant our jewelry against defects in materials/workmanship for up to 30 days from purchase. Proof of purchase is needed.
• This doesn’t cover normal wear, misuse, or damage from accidents/water/chemicals.
• We are not liable for indirect damages like lost profits or emotional distress.
• Our total liability won’t exceed what you paid for the item in question.
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